Hospitality as a career for 21st Century

Hospitality as a career for 21st Century

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Hospitality as a career for 21st Century

Long gone are the days when a hospitality graduates were seeking employment in the core areas of Hotels. But now they are being sought actively by many other sectors in the service industry to uplift the service culture of the organizations. Human Resource Department of Hospitals, IT & ITES, Banking and even Retail are quite inclined towards recruiting latent talent of candidates from Hospitality Industry. They are actively seeking candidates for their passion, attitude and positive frame of mind in order to have sustainable development in highly globalised work environment.

Need of the hour is to provide services with excellence as well as the warmth of human for developing long term relations between customer and the service providers.  The learning of Communication Skills besides well honed Human skills in the Hospitality Graduates goes a long way to meet this requirement.

Thus the need for Hospitality professional has risen exponentially in the last few decades, as a well prescribed curriculum not only imparts contemporary Hospitality service techniques but also develops Emotional Intelligence (EQ) and intelligence quotient (IQ) required in Professional service environment.

 By

Harsh Upreti

Asst. Professor – FHTM

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